B2B eCommerce Marketplaces - Diversifying International Payment Options
Statista estimates that nearly 1.2 trillion USD worth of products and services will be sold via B2B e-commerce websites by the end of 2021. According to Digital Commerce 360, B2B marketplaces generated $680 billion in 2018, and they expect revenues to increase to $3.6 trillion by 2024. To put it in context, that is about twice the value of Canada’s projected GDP for 2021.
Old fashioned payment methods like cheques simply don’t work for the transaction volumes and models which take place on B2B eCommerce marketplaces. Online international money transfer is far better suited.
There is clearly a great deal of opportunity ahead for B2B distributors, manufacturers, and online service providers in niches like fintech. They simply have to determine whether the best way forward would be to operate their own marketplace as a host, or participate in other existing and emerging marketplaces.
Unlike B2C transactions, many B2B orders are often delivered in multiple incremental shipments instead of all at once. For companies buying products from international suppliers, payments for shipped goods can be scheduled in advance, in parallel to the shipping schedule.
Operating a B2B Marketplace
Merritt Hummer, a partner at Bain Capital Ventures recently wrote a TechCrunch article declaring B2B marketplaces the next billion-dollar startups. The article acknowledges that even though the majority of B2B payments are still made by cheques, that online payment services from companies like MTFX are quickly gaining ground. Cross-border online money transfer transactions clear faster than cheques, and they are subject to stronger controls to prevent fraud and money laundering.
According to the Digital Commerce 360 survey referenced above, 22 of 201 distributors surveyed plan to launch online marketplaces to compete with marketplaces from giants like Amazon, Alibaba, and eBay. This may seem like a low number on the surface, however 22 B2B marketplaces can represent thousands or tens of thousands of vendors, and millions of customers buying from those suppliers and service providers.
Online marketplace operators with global market reach can assist their vendor partners who have never sold internationally before and generate revenue through transaction fees. Conversely, marketplace vendors can benefit by leveraging the marketplace as a route to an overseas market which was previously inaccessible.
The volume and velocity of international transactions on marketplace portals exceed the pace of old-fashioned payment methods like checks or ACH payments. International money transfers can drive foreign exchange costs down for marketplace operators, customers, and vendors on imported goods transactions.
B2B Marketplaces for Services
E-commerce marketplaces are mostly geared towards bringing together buyers and sellers of tangible products, yet there are many service-oriented marketplaces which have emerged for services like:
Shipping and transportation
Digital services like software as a service (SaaS)
Professional services like HR, IT, legal, and consulting
Most marketplace operators charge their vendors setup charges and transaction fees for enabling e-commerce sales on their platforms. Some marketplaces charge their vendor partners monthly or annual subscription fees to showcase their services on the platform.
E-commerce Marketplaces Build Vendor Awareness and Reputation
It can be challenging for new and even established manufacturers, distributors, and service providers to generate awareness and a strong standing in their niche. Without being “plugged in” to marketplaces where their customers can procure the goods and services they need to operate, many B2B sellers could find themselves at a disadvantage to compete from the outside.
According to the Digital Commerce 360 report, 57% of the consumers that purchased products from a retailer’s website said they had discovered the suppliers they do business with on a marketplace website. This was a year-over-year increase of 5%, and a five-year increase of 30% since the first poll of its kind in 2016. This statistic comes from a B2C marketplace study, however experts from McKinsey report that price transparency on B2B marketplaces provides suppliers with great opportunities to connect with more buyers.
Marketplaces enable buyers to review the products they purchase online, enabling companies offering high-quality goods and services to rise above their competitors. Many product marketplace sellers conduct their first transaction or two with clients on the e-commerce hub and sell their wares directly to those customers going forward. Some B2B marketplaces act as affiliate partners and collect referral fees for sales generated by their hub, while others process transactions on behalf of their vendors as successful marketplaces like Medlity and PartCycle.com.
B2B Marketplaces and International Online Payments
Offering foreign and domestic business buyers the opportunity to purchase products from multiple product categories online from a single supplier offers benefits to buyers and sellers. B2B marketplace hubs offer customers the opportunity to consolidate their procurement operations. They can read reviews by their peers to ensure the quality of the products and services they buy are worth their investment.
About 30% of all online B2B sales this year took place on online marketplaces. For businesses planning to establish and run an online marketplace for a global audience, an online payment provider like MTFX can enable fast, secure, reliable cross-border payments. International payments can be made from the United States or Canada in over 50 currencies to 140 countries to overseas suppliers. Each marketplace vendor can be assigned their own secure account to facilitate secure, fast payments.
Import and export vendors can leverage forward contracts to minimize the impact of currency exchange fluctuation on their product margins for incremental payments. They can also track high-value transactions in the event they wait for payment before shipping high-value or large quantities of products overseas.
Our platform can help you grow your profits. Learn more about how our payment platform can help you generate awareness for your online marketplace sellers and expand your marketplace presence globally. Contact us and we will show you how our foreign exchange currency risk management and payment solutions can help you succeed in the competitive, high stakes realm of B2B e-commerce marketplaces.
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Who can use the MTFX payment service?
Individuals and businesses who need to send money in foreign currency internationally can use MTFX’s services. The beneficiary of the transfer must have a bank account for the funds to be paid into.
Personal clients usually use our services to transfer money between their own accounts in two different countries.
Business clients usually use our services to transfer funds to suppliers, fund international operations, or repatriate overseas earnings.
Why should I use MTFX and not my own bank?
MTFX offers currency exchange rates that are 2-5% better than those offered by the banks. Personal clients usually save hundreds of dollars per transfer and for larger transfers, the savings can run into the thousands.
We also offer excellent customer service, dedicated currency specialists, and a 24/7 online platform with best-in-class technology that allows you to complete transfers from any device virtually anywhere in the world.
Business customers save with better currency exchange rates and proven solutions geared towards managing and mitigating foreign exchange risk. Our solutions include forward contracts, market orders, rate alert services, and much more - all backed by great technology and great people.
How do customers send funds to MTFX?
Funds can be transferred via wire transfer, Electronic Funds Transfer (EFT), or ACH payment services. MTFX maintains bank accounts in all major currencies with highly-rated banks. Our banking infrastructure ensures that you can transfer funds to us quickly and securely.
How long does it take MTFX to transfer funds?
Our global network of banking partners allows us to get funds to virtually anywhere in the world quickly and efficiently. Most wire transfers from MTFX will be received by your beneficiary within 24-48 hours. MTFX also offers same-day transfers that are almost instantaneous, as well as low-cost in-country payment services for your less urgent transfers. For further information please speak to one of our currency specialists.
Please read the following update before logging in to your MTFX online account
We have updated our online dealing system to provide you with better functionality, more unique tools and an overall enhanced client experience. MTFX Online 2.0 is now available for your dealing needs. You can begin using our enhanced online portal today.
Please note that the traditional portal will be available for use until MAY 30th 2021 at which point it will be decommissioned.