<p>Transfer funds in 50+ currencies to over 190 countries globally</p>

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Careers at MTFX

<p>At MTFX, we’ve built our reputation on superior customer service and innovation, and we are always on the lookout for enthusiastic, energetic and talented individuals to join our team.</p><p>If you would like to join the team and be a part of a growing and dynamic company, take a look through our current job postings below. Our focus on innovation and solutions-based services makes us a highly rewarding place to work and develop your career.</p>

<h3>ROLE FUNCTION AND PURPOSE</h3><p>An exciting opportunity exists with MTFX Foreign Exchange where the right candidate can develop an exciting career path in a sales and trading capacity. The candidate’s primary responsibility is to generate new business opportunities through research and analysis of industries that will benefit from our products and services. The successful candidate will offer their knowledge, experience, and confidence to build credibility with prospects and generate new business opportunities. Working closely with our seasoned traders, candidates will be exposed to a broad range of foreign exchange, global payments, and online solutions. The Associate’s primary responsibility will be to generate new business and execute foreign exchange transactions. The sale associate will pursue and close new business opportunities by taking prospects from lead through to on-boarding them as clients.</p><h4>WHAT TO EXPECT</h4><p>A career in a fasted paced financial technology company awaits the ideal candidate. MTFX is an industry leader in the foreign exchange and global payments space and our programs are geared to develop associates over a 12-18 month period to trading positions that service various industries in just about every business category. The ideal candidate should be goal oriented, ambitious and have a strong entrepreneurial spirit. We offer excellent compensation packages with industry-leading perpetual commission structures.</p><h4>WHAT IS EXPECTED OF YOU?</h4><p>Our associates are focused on the sales and promotion of MTFX’s products and services in an inside sales environment. The associate's primary responsibility will be to generate new business and execute foreign exchange orders. Sale associates will pursue and close new business opportunities by taking prospects from lead through to on-boarding them as clients. Associates will be required to achieve monthly and quarterly new business targets – and will be remunerated on business revenue generated from clients.</p><p>We look for individuals who are motivated to learn and develop themselves and we will support them through the reimbursement of fees for those who take and complete professional business courses relevant to what we do. We have many associates who are working toward or have achieved qualifications in finance and encourage them to do so.</p><h4>KEY DUTIES AND RESPONSIBILITIES</h4><ul><li>Demonstrated success with prospecting of new business;</li><li>Drive to achieve monthly targets by Identifying, accessing, and selling prospects on the value MTFX can offer their respective;</li><li>Convince prospects to become MTFX clients by moving them through our sales cycle from a warm lead to an MTFX client by completing a client application;</li><li>Engage clients and set appointments with prospects via phone discussions, online demonstrations or setting in-person appointments;</li><li>Continually market to prospects to move to MTFX by making calls, sending timely market updates and marketing materials;</li><li>Make updates to the company CRM system;</li><li>Source and generate leads for potential new business; Ability to adjust your communication style to cater to different audiences using tact, diplomacy and listening skills;</li><li>Create a positive impression of MTFX clients by acting professionally and engaging in accurate follow-up.</li></ul><h4>ABILITIES &amp; ATTRIBUTES</h4><ul><li>Exceptional interpersonal, verbal and written communication skills;</li><li>Strong sense of professionalism.</li><li>Tenacity, resilience and a positive outlook.</li><li>Drive to succeed.</li><li>Ability to work in a metrics reporting environment.</li><li>The ability to work independently and as a team player.</li></ul><h4>Job Type: Full-time</h4><h4>Salary: $60,000.00 to $85,000.00 /year</h4>

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Take the next step in your career – join our growing team.

Content Writer & Marketing Specialist

<h3>Compliance Regime Setup</h3><ul><li>Establish and maintain policies and procedures for assessing compliance by the firm, and individuals acting on its behalf, with securities legislation;</li><li>Monitor and assess compliance by the firm, securities legislation;</li><li>Report to the ultimate designated person of the firm as soon as possible if the chief compliance officer becomes aware of any circumstances indicating that the firm, or any individual acting on its behalf, may be in non-compliance with securities legislation and any of the following apply:</li><li>the non-compliance creates, in the opinion of a reasonable person, a risk of harm to a client;</li><li>(ii) the non-compliance creates, in the opinion of a reasonable person, a risk of harm to the capital markets;</li><li>(iii) the non-compliance is part of a pattern of non-compliance;</li><li>Act as liaison with Regulators and other industry counterparts in gathering practical and technical knowledge about various compliance issues;</li><li>Respond to requests for information including production orders from various Regulators;</li><li>Provide compliance support as required on various compliance or management projects or new initiatives;</li><li>Respond to requests from internal departments on various compliance issues;</li><li>Management of regulatory and corporate audit process, including preparation of requested material and management responses to findings;</li><li>Annual review of compliance infrastructure and report to UDP for compliance certification filling, if required;</li><li>Participate and represent the firm at various conferences, seminars, and industry committees in an effort to stay abreast of new and upcoming regulations and best practices, and to be aware of regulatory “hot issues”;</li><li>Continually upgrade professional education as required by regulators.</li></ul><h4>Monitoring, Training and Analysis</h4><ul><li>Day to day management of PCMLTFA and Canadian Economic Sanctions regimes:</li><li>Conduct Risk Assessments;</li><li>Assure appropriate officer coverage and business continuity;</li><li>Conduct training;</li><li>Maintain records;</li><li>Review transactions and identify activities that suggest potential money laundering or other suspicious activity;</li><li>File required reports with FINTRAC;</li><li>Exam and Audit oversight;</li><li>Manage the resolution of outstanding issues identified in Exams and Audits;</li><li>Maintain registration;</li><li>Manage Client Identification Program; and</li><li>Report to Executive Management on the status of the regime.</li><li>Day to day management of Canadian financial services compliance regimes:</li><li>Conducting Risk Assessments;</li><li>Conduct and record training;</li><li>Maintain records;</li><li>File required reports;</li><li>Exam and Audit oversight; and</li><li>Manage the resolution of outstanding issues identified in Exams and Audits.</li><li>Assure compliance with country laws, regulations, and Company policies and procedures.</li><li>Manage Compliance Management System (CMS) internal audits and consultations;</li><li>Update and maintain the CMS and its derivative programs;</li><li>CMS consulting;</li><li>CMS monitoring and testing;</li><li>Externally sourced audits as appropriate.</li><li>Produce periodic management reports.</li><li>Make recommendations to management about cases of reputational risk.</li><li>Carrying out any other tasks as may be requested from time to time.</li><li>Manage Compliance Analyst staff.</li><li>Member of the Canadian jurisdictional Compliance &amp; AML Committees and Chair meetings.</li></ul><h4>Additional Duties</h4><ul><li>Analyze and provide advice on policies and procedures of the firm.</li><li>Conduct research to determine efficiency and effectiveness of policies and programs.</li><li>Conduct assessments and propose improvements to methods, systems and procedures.</li><li>Conduct quality audits and develop quality management and quality assurance standards.</li><li>Provide guidance and support to businesses on regulatory policies and procedures; ensure internal compliance with regulatory requirements; and prepare submissions and filings with regulatory bodies.</li><li>Plan the reorganization of the operations of an establishment.</li><li>May supervise contracted researchers or clerical staff.</li></ul><h4>Requirements:</h4><ul><li>Thorough understanding of PCMLTFA.</li><li>3-5 years of experience in risk management and compliance.</li><li>Bachelor’s degree in Business, Commerce, Accounting, or a related field.</li><li>Good understanding of accounting principles and financial statements.</li><li>Auditing experience required.</li><li>Understand the risk of non-compliance.</li><li>Team player adaptable to fast-paced and changing environment.</li><li>Ability to manage tight processes, accuracy and attention to detail.</li><li>Sense of urgency necessary to ensure customer transactions are reviewed promptly.</li><li>Outstanding customer service skills.</li><li>Ability to dive into the details and develop greater understand how customer electronic footprint is used in the transaction monitoring and decision matrices.</li><li>Highly disciplined person, self-motivated, and delivery focused.</li><li>Excellent communication skills both verbal and written.</li><li>Excellent time management skills – Be able to organize and meet monthly, quarterly and annual deadlines for multiple licenses / regulatory request.</li><li>Must be able to balance extreme pressure and deadlines with constantly changing priorities.</li><li>Proficient in MS Office (Access, Excel, Word, PowerPoint and Visio).</li><li>Ability to travel internationally up to 10% of the time.</li></ul><h4>Benefits:&nbsp;Eligible for wage increases and bonuses, Eligible for dental insurance and extended medical insurance.</h4><h4>Hours of work:&nbsp;40 hours/week</h4><h4>Job Types:&nbsp;Full-time, Permanent</h4><h4>Salary:&nbsp;$37.00 to $40.00 / hour</h4>

Compliance Officer

<h3>Who we are...</h3><p>MTFX is a disruptive force and an industry leader in the world for foreign exchange and global payments. As a leading FinTech Company with a 23-year track record, we are looking for smart, hungry, and high energy sales professionals to join our dynamic and growing company.</p><p>This individual is passionate, understands the urgency of a start-up like setting, and take ownership of their tasks while working in a team setting.</p><p>Got a flair for copywriting and an understanding of how good copy can impact a business? Perfect, because were looking for a strategically-minded Copywriter with a strong voice, a talent for telling compelling stories and using language creatively, and the ability to do it all with a good sense of humor.</p><p>You should be able to transform dry text about financial products into concise, fun copy that’s easy to read and appealing to a wide audience. Being organized and flexible enough to balance a full plate of projects and write across multiple platforms is also key. These include: print ads, digital ads, website copy, app copy, emails and UX copy. Check out the requirements below and if you think you've got the goods, we want to hear from you!</p><h4>What you'll do...</h4><ul><li>Developing and executing a cross-platform Content Strategy aligned with short-term and long-term marketing goals.</li><li>Write clear, consistent, concise copy for broad range of customer touch points (user-interface, email, notifications, blog, digital and print advertising).</li><li>Champion a cohesive brand story and craft copy to help shape our entire product experience.</li><li>Write and edit digital content to meet project goals and user needs.</li><li>Collaborate with design, product, and various business stakeholders on new product features and functionality.</li><li>Review analytics and data on an ongoing basis to understand user behaviour to craft content and messaging strategies.</li><li>Act as a subject matter expert, and present and rationalize your work to stakeholders.</li><li>Maintain and document evolving brand voice and tone standards.</li><li>Turn complex financial matter to user-friendly, engaging, and valuable content.</li><li>Provide insightful perspective on trends, innovations, and competitive landscape to assist in creating compelling marketing campaigns.</li><li>Stand up for the importance of good writing, style and proper grammar.</li></ul><h4>What you'll need...</h4><ul><li>5+ years of writing experience for a consumer brand or brand-oriented agency, as well as digital media experience.</li><li>Proven ability to comprehend today's content marketing strategies and trends.</li><li>Strong research skills.</li><li>Experience in social media marketing with all available channels.</li><li>Self-motivation, with the ability to lead projects.</li><li>A strong portfolio of previous projects.</li><li>Innate curiosity and creativity, with a desire to learn and challenge yourself.</li><li>Empathy for your audience and anticipation of user needs.</li></ul><h4>Job Type: Full Time</h4><h4>Salary: $50,000.00 to $70,000.00 /year</h4>

Copywriter

Career - Inside Sales Representative

<h3>ROLE FUNCTION AND PURPOSE</h3><p>MTFX is looking for a motivated Business Developer to join our thriving sales and marketing team. This is an exciting opportunity in a corporate sales environment. The successful candidate will offer their knowledge, experience, confidence and build credibility with prospects in the foreign exchange and international payments industry.</p><p>The Business Developer’s main responsibility is to identify research, pursue and close new business appointments of specified size and value over the phone. Business Developers will be required to hit monthly and quarterly new business targets, and will be remunerated on both new business and cumulative revenue from their self-generated and maintained client base.</p><h4>KEY DUTIES AND RESPONSIBILITIES</h4><ul><li>Identify and properly qualify business opportunities and qualified leads.</li><li>Identify decision makers within targeted leads to begin sales process.</li><li>Initiating and supporting new sales and business development strategies.</li><li>Strategic initiation and execution of first-contact with prospective clients.</li><li>Qualify marketing leads and set up sales calls for Account Executives.</li><li>Conduct prospect demonstrations of MTFX’s online platform FXOffice as an effective and efficient payments platform.</li><li>Make period calls and send timely market updates and marketing materials to ensure you are a trusted resource to prospects and customers.</li><li>Make regular updates on the company CRM system, Microsoft Dynamics.</li><li>Source and generate leads for new business.</li><li>Meet weekly and monthly sales and marketing targets.</li><li>Create a positive impression of MTFX with prospects though professionalism and timely follow ups.</li></ul>

Corporate Currency Trader

<h3>Who we are...</h3><p>We, at MTFX are looking for a driven, service-orieneted individual who is passionate about helping customers succeed. As a Customer Success Associate, you will work directly with our users via phone, email, and chat. In this role, you will gain broad experience of our different products and solutions in the first 12-18 months and be in a position to grow your career in many aspects of the business (e.g. sales, relationship management, solutions consulting, payment operations and product). We are looking for smart, hungry, and high energy professionals to join our dynamic and growing company. This individual is passionate, understands the urgency of a start-up like setting, and take ownership of their tasks while working in a team setting.</p><h4>Responsibilities Who you are...</h4><ul><li>You are a recent university or college graduate with a track record of strong customer relationship skills looking to launch their career in a customer-oriented role with the opportunity to grow.</li><li>A confident communicator who will excel in conveying solutions and in-depth training via phone, email, and chat to customers.</li><li>You are organized, a quick learner, ambitious and computer savvy.</li><li>You want to join a cutting-edge FinTech company that will give you an opportunity to jump-start your career and grow quickly.</li><li>A relationship builder who is empathetic and able to understand the world in someone else’s shoes.</li><li>Interested in cultivating a deep knowledge of various software platforms, dashboards, and technical programs.</li></ul><p>You have a track record of excellent client service and relationship skills</p><h4>What you’d be doing…</h4><p>Your day-in-the-life of Customer Success Specialist would look something like this:</p><h4>First line of support</h4><p>&nbsp;- Responsible for receiving customer support feedback and disseminating that information appropriately with the team internally in a way that minimizes disruption while providing quality service</p><h4>Resources and training</h4><p>&nbsp;- Develop and deliver new and advanced user training to customers. Create and maintain resources to support customers so that they use MTFX’s online platform.</p><h4>Onboarding of customers</h4><p>&nbsp;- Onboard all new customers, ensuring that accounts are properly configured leading to launch and customers are trained on how to use our online payments platform. Continually optimize the onboarding processes based on new features and learnings from previous experiences</p><h4>Education: University / College degree</h4><h4>Experience: Customer Service 2 years</h4><h4>More great stuff!</h4><ul><li>Excellent compensation plan.</li><li>We’ve assembled a great, friendly, group of people.</li><li>Flat organization where ideas are sought and accepted from everyone.</li><li>A great benefit plan.</li><li>Casual dress code.</li><li>Fast-paced, tech-driven environment.</li></ul><p>Thank you for your interest, however only those are qualified and being considered for this role will be contacted. If you are not able to work out of the office Monday – Friday, please do not apply.</p><h4>Job Type: Full Time</h4>

Customer Success Associate

Foreign Exchange - Sales

<h3>Who we are...</h3><p>MTFX is a leading FinTech Company with a 23-year track record in the foreign exchange and international payment industry. We are looking for experienced customer success specialists that can help our growing customer base across Canada and the United States. We are looking for smart, hungry, and high energy professionals to join our dynamic and growing company. This individual is passionate, understands the urgency of a start-up like setting, and take ownership of their tasks while working in a team setting.</p><h4>Who you are...</h4><ul><li>You are a recent university or college graduate with a track record of strong customer relationship skills looking to launch their career in a customer-oriented role with the opportunity to grow.</li><li>You have confident and strong communication skills over the phone and computer and know how to communicate business offerings in an efficient way.</li><li>You are organized, a quick learner, ambitious and computer savvy.</li><li>You want to join a cutting-edge FinTech company that will give you an opportunity to jump-start your career and grow quickly.</li><li>You get excited at the opportunity to earn a base salary and strong commissions.</li><li>You have a track record of excellent client service and relationship skills.</li></ul><h4><strong>What you’d be doing…</strong></h4><p><strong>Your day-in-the-life of an Inside Sales Specialist would look something like this:</strong></p><ul><li><strong>Account Management</strong>- Develop and execute a strategic plan for each customer account that includes identifying upsell opportunities while expanding relationships.</li><li><strong>First line of support</strong>- Responsible for receiving customer support feedback and disseminating that information appropriately with the team internally in a way that minimizes disruption while providing quality service.</li><li><strong>Resources and training</strong>- Develop and deliver new and advanced user training to customers. Create and maintain resources to support customers so that they use MTFX’s online platform.</li><li><strong>Onboarding of customers</strong>- Onboard all new customers, ensuring that accounts are properly configured leading to launch and customers are trained on how to use our online payments platform. Continually optimize the onboarding processes based on new features and learnings from previous experiences.</li></ul><h4>What you’d be making...</h4><p>We want to make sure you’re taken care of and of course give you a reason to push a little harder. We’ll be compensating the right team member with a base salary plus commission.</p><h4>Education:</h4><p>University / College degree</p><h4>Experience:</h4><p>Customer Service: 2 Years</p><h4>More Great Stuff:</h4><ul><li>Excellent compensation plan.</li><li>We’ve assembled a great, friendly, group of people.</li><li>Flat organization where ideas are sought and accepted from everyone.</li><li>A great benefit plan.</li><li>Casual dress code.</li><li>Fast paced, tech driven environment.</li></ul><p>Thank you for your interest, however only those are qualified and being considered for this role will be contacted. If you are not able to work out of the office Monday – Friday, please do not apply.</p><h4>Job Type: Full Time</h4><h4>Salary: $40,000.00 to $60,000.00 /year</h4>

Inside Sales Representative

<h3>Business Analyst</h3><p>MTFX is a disruptive force and an industry leader in the world for foreign exchange and global payments. As a leading FinTech Company with a 23-year track record, we are looking for smart, hungry, and high energy sales professionals to join our dynamic and growing company. This individual is passionate, understands the urgency of a start-up like setting, and take ownership of their tasks while working in a team setting.</p><h4>Responsibilities</h4><ul><li>Analyze and assess client requests to define the scope of work for product and engineering.</li><li>Proven experience with mapping end-to-end business process, business and technical requirements analysis, business planning, modeling, verification and methodology and product development.</li><li>Participate in design sessions in prototyping new systems for the purpose of enhancing business processes, operations.</li><li>Identify risks and constraints for proposed solutions and ongoing projects.</li><li>Determine best course of action on technical uncertainty, and include best guess of effort.</li><li>Identifies and leads problem resolution for complex requirements related issues at all levels.</li><li>Invest in internal process improvement and tooling development.</li><li>Assist Product Manager with development, update and tracking of project management processes and deliverables.</li><li>Estimate project effort for every department, and create optimal recommendations for cost and timeline.</li><li>Gain/acquire advanced understanding of business and user interaction with technology throughout project delivery.</li><li>Ensure continuous improvement and compliance with established methodology and best practices.</li><li>Work with a sense of urgency and demonstrate leadership skills to achieve high performance and service levels.</li></ul><h4>Requirements</h4><p>As our Technical Business Analyst, you will possess the following skills, attributes and experience:</p><ul><li>Ability to prioritize and work on multiple tasks across multiple stakeholders.</li><li>A highly technical background (i.e. Bachelor’s Degree in Computer Science, Software Engineering, or relevant field).</li><li>3-5 years of professional experience.</li><li>Ability to break down and explain complex topics to project stakeholders in a clear and concise way.</li><li>Experience creating various types of technical diagram with tools.</li><li>You are comfortable with estimating tasks.</li><li>You are comfortable with uncertainty/unknowns and resourceful in researching information either via hands-on experimentation or exploration of documentation.</li><li>You are paranoid about risks that can impact projects, and anticipatory worst-case planning comes like second nature to you.</li><li>You can work autonomously, self-prioritizing and managing your time, switching between multiple projects and environments as required, to deliver high-priority items quickly.</li><li>You have an impeccable attention to detail while moving in a fast-paced environment.</li><li>Strong communication, interpersonal, and presentation skills to effectively build relationships and influence decisions.</li></ul><h4>Personal Qualities:</h4><ul><li>Meticulous attention to detail, including maintaining accurate records and diligently tracking key project metrics.</li><li>Hungry, ambitious, motivated, action-oriented, results-focused and metrics-driven.</li><li>Proven follow-up/persistence when facing challenging situations.</li><li>Ability to multi-task effectively; must be able to change gears quickly without skipping a beat.</li></ul><h4>Job Type: Full time</h4><h4>Salary: $50,000.00 to $80,000.00 /year</h4>

Technical Business Analyst

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Careers at MTFX

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