REGISTRATION

Who can use the MTFX payment service?
How do I register?
Is there someone I can speak to before I register?
Why do I need to give you copies of my bank account and my passport?
I am happy with my current provider, can I still use MTFX?

WHY MTFX?

Why should I use MTFX and not my own bank?
Is my money safe with MTFX?

WAYS TO TRANSFER

How do customers send funds to MTFX?
Can I cancel a recurring transfer plan anytime? Are there any conditions?
Can I extend the maturity date of my transfer?
Can I lock-in a rate prior to sending you funds?
Do I need to pay a deposit for a recurring transfer?
How much does it cost to set up a recurring transfer?

SETTLEMENT

How long does it take MTFX to transfer funds?

RATE CHARGES & FEES

Why are MTFX’s rates so competitive?
What does MTFX charge to send money transfers?
What is the process of working with MTFX?

SENDING MONEY

What information do I need to send a money transfer?
Is there a cut-off time for international transfers?
Can I send money outside of business hours?
Will you inform me when you have sent my payment?

FORWARD CONTRACTS

What are forward contracts, and can I use them?

MARKET ORDERS

What are market orders, and how can I use them?
Where can I set up a market watch service?

GLOBAL CURRENCIES

What currencies does MTFX deal in?

ENABLED COUNTRIES

Which countries does MTFX send money to?

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